Care Guide

At Gepherrini, we take pride in the craftsmanship of our products. To maintain their pristine condition and extend their lifespan, we recommend following these essential care guidelines.

General Care

Proper Handling: If your handbag features two handles or straps, always use them together to ensure balanced wear and longevity. Avoid sudden or forceful lifting by the handles.
Weight Distribution: Unevenly placed contents may lead to deformation or stress on zippers and hardware. Arrange your belongings thoughtfully to maintain the bag’s original structure.
Storage: When not in use, store your handbag in a cool, dry place (10°C-25°C), preferably inside a dust bag or box, with light stuffing to retain its shape.
Avoid Overloading: Excess weight can cause leather stretching or structural weakening, which may be irreversible.

Leather & Eco-Leather

Cleaning: Gently wipe with a soft, dry cotton cloth. For deeper cleaning, use a high-quality leather conditioner recommended for your bag’s material.
Protection from Elements: Exposure to rain or snow may cause damage. If the bag becomes wet, allow it to dry naturally away from direct heat or sunlight.
Avoid Harsh Chemicals: Do not use solvents, alcohol-based products, or abrasive cleaners.

Zippers & Hardware

Smooth Operation: When opening or closing, slightly lift the zipper slider to prevent fabric or decorative elements from getting caught.
Avoid Excess Pressure: Overfilled bags can misalign the zipper teeth, making repairs difficult.

PROHIBITED ACTIONS

To ensure the longevity of your luxury handbag, please avoid the following:
❌ Placing the bag directly on rough surfaces or floors, which may cause scratches or stains.
❌ Storing or using the bag in direct sunlight for prolonged periods, as this may cause discoloration.
❌ Washing in a machine or exposing to excessive moisture, heat, or humidity.
❌ Carrying the bag with clothing that may transfer dye onto light-colored leather.
❌ Touching light-colored bags with hands recently treated with lotion, oils, or beauty products.

WARRANTY & AFTERCARE

Your Gepherrini handbag is crafted with exquisite attention to detail. To ensure your satisfaction, we offer a warranty covering material and craftsmanship defects under normal use conditions.

Please note: Damages caused by misuse, improper storage, excessive weight, or chemical exposure are not covered under the warranty. However, for post-warranty service or repairs, we invite you to contact our official care specialists for professional restoration options.

For further assistance, please reach out to our Customer Care Team. We’re here to help.